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# Snap is Recalling All of its Pixy Drone Units Attributable to Fireplace Threat

Snap is Recalling All of its Pixy Drone Units Attributable to Fireplace Threat

Hey, keep in mind when Snapchat launched that cool little drone that would fly round you as you walked and take movies in your Snaps, then fold up right into a tiny sq. that match into your bag?

Snapchat Pixy drone

That appeared fairly cool, proper? So it was one thing of a shock when Snap stopped manufacturing of the machine simply 4 months after launch, ostensibly as a part of broader cost-cutting measures.

Nicely, now we’ve discovered that there could have been one other concern with the Pixy machine, with Snap issuing a full recall of the drone attributable to issues that the batteries might spark a fireplace.

The recall particularly pertains to the separate rechargeable battery that got here with the machine.

As per the recall discover on the U.S. Shopper Product Security Fee web site:

Shoppers ought to instantly cease utilizing the Pixy Flying Digital camera, take away the battery and cease charging it. Shoppers ought to then go to www.pixy.com for directions on easy methods to take part within the recall, obtain a refund of the acquisition worth, and get rid of the battery in accordance with native and state rules. The Pixy flying digital camera and different Pixy equipment are additionally individually eligible for a refund of the acquisition worth.”

The recall discover says that Snap has acquired 4 reviews of the battery overheating and bulging, “leading to one minor battery hearth and one minor harm”.

Those that at the moment have a Pixy drone can study extra in regards to the course of right here.

Snap Pixy recall

As reported by The Verge, Snap had bought 71,000 Pixy items earlier than it was discontinued again in 2022, so the recall gained’t be widespread. Nevertheless it’s one other headache for Snap, which is already coping with numerous cutbacks and enterprise rationalization measures, because of the broader downturn within the digital promoting market.

As such, the price of a recall is one thing the corporate undoubtedly doesn’t want.

To be clear, there’s nothing to recommend that Snap was conscious of any points with the Pixy battery when it initially discontinued manufacturing, however it is going to now need to facilitate refunds of any returned gadgets, whereas additionally coping with compensation in incident instances.


Andrew Hutchinson
Content material and Social Media Supervisor

Supply

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