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# Snapchat Shares Insights Into Digital Engagement Amongst Australian Customers

Snapchat Shares Insights Into Digital Engagement Amongst Australian Customers

Snapchat has printed a new report which appears on the digital connection behaviors of Australians, and the way teenagers are utilizing social and messaging apps versus adults.

The report, carried out by YouGov for Snap, incorporates responses from over 1,000 adults, and 500 teenagers, offering an indicative overview of digital engagement behaviors.

The important thing discovering? Increasingly more teenagers and adults are shifting their interactions to personal messaging apps, a pattern that’s extra outstanding amongst teenagers.

The information reveals that 4-in-5 Australian teenagers, and 3-in-4 Australian adults, report feeling completely satisfied when direct messaging with household and shut pals.

Which additionally expands to normal social media use.

As per Snap:

63% of adults, and 86% teenagers, additionally report feeling completely satisfied when utilizing messaging apps for communication, considerably greater than say the identical about utilizing social media platforms.

That’s largely reflective of the broader pattern of social media utilization away from public posting on profiles, and in direction of personal DMs and DM teams. When messaging in smaller teams, customers keep away from the scrutiny of posting to everybody, which results in a extra optimistic consumer expertise.  

The analysis additionally highlights the divide in platform utilization between adults and youths, with Snapchat and TikTok seeing probably the most each day use for youthful customers, versus Fb and IG for adults.

Snap Australian research

And the divide between messaging app utilization is much more important:

Snap Australian research

Which isn’t actually new info, as such, given the enduring reputation of Snapchat amongst teenagers, however it’s fascinating to notice simply how totally different the utilization behaviors are between older and youthful teams.

Total, the info signifies that social media apps have gotten much less social over time, with messaging platforms actually being the social apps of the second. That additionally coincides with social apps morphing into leisure platforms, the place customers can uncover content material that they then share into DM teams.

However the true abstract right here is that messaging teams are a greater consumer expertise than social media posting. Teenagers discover that on Snapchat, whereas adults are additionally migrating away from social posting to personal chats.

You possibly can learn the total Snapchat Australian utilization tendencies report right here.


Andrew Hutchinson
Content material and Social Media Supervisor

Supply

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