One Helldivers 2 participant reached out to the developer’s assist workforce utilizing just a little roleplaying aptitude and had one of the best expertise with a workforce member I’ve seen in a very long time. This brings the Ministry of Reality to life in a wholly new approach and extends the sport’s lore in an sudden approach.

Consumer SurrexSnek posted their unimaginable expertise on the recreation’s subreddit, which started with a comparatively easy request for a refund of 1,000 Tremendous Credit for the Deluxe Version improve. As a substitute of a normal assist ticket, they despatched a request for his or her refund utilizing the voice and language a Helldiver would in-game. I’d anticipate the assist workforce to have an excellent snicker at this however reply utilizing commonplace language and course of requests. They completely didn’t try this.

Freedom’s Blessings

SEAF Help Officer Zach responded with one of the best assist electronic mail you may hope for as a Helldivers 2 fan. They kindly ask for SurrexSnek’s Steam ID so this refund will be processed and reference how the Ministry of Reality, a Tremendous Earth authorities division, requires that ID to confirm their Tremendous Citizen identification.

Even this preliminary two-email change can be good sufficient, however the pair stick with it for 4 extra emails. SurrexSnek’s reply to the Stream ID request may need my favourite line in it, although. “By liberty, how may I probably neglect to provide proof of my standing! These fiendish automatons certain do check our Ministry of Reality.”

I totally suggest studying by your complete change as a result of it brings me a lot pleasure as a Helldivers 2 participant, and I’m certain it can to the remainder of the neighborhood. Consumer IronLord56’s sentiment displays mine and people of each different fan who has learn the change.

“The fucking irony…Usually, with these sorts of issues, whenever you get an electronic mail again, it’s an automatic response, and in case you are REALLY unfortunate, you get a program that may’t or refuses to resolve your concern and can both proceed to ship unhelpful responses asking you to do one thing you’ve most likely already finished, or cease replying altogether. You electronic mail Arrowhead and joke concerning the Automatons, and also you get an precise god rattling residing individual to answer and show you how to out.”

What made this stand out to me a lot is that, as IronLord56 so eloquently put, numerous dwell service recreation assist groups may not have the capability to answer you in a well timed method, not to mention put within the effort that SEAF Help Officer Zach has.

This assist electronic mail chain looks like a part of Helldivers 2‘s lore now. It’s expanded the forms of Tremendous Earth and proven the interior workings of only one a part of the Ministry of Reality. Thank goodness it was nearly some Tremendous Credit, not a procreation allow.